Quality Software Management
What bug?
A group of programmers were presenting a report to the Emperor. "What was the greatest achievement of the year?", the Emperor asked.
The programmers spoke among themselves and then replied, "We fixed 50% more bugs this year than we fixed last year."
The Emperor looked on them in confusion. It was clear that he did not know what a "bug" was. After conferring in low undertones with his chief minister, he turned to the programmers, his face red with anger. "You are guilty of poor quality control. Next year there will be no bugs!", he demanded.
And sure enough, when the programmers presented their report to the Emperor the next year, ther was no mention of bugs.
Manage quality before it manages you
I was first introduced to Gerry twenty five years ago by my first manager. Throughout those years, he's consistently produced books with interesting insights, and most are in my bookshelf.
