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Submitted by Bryan Pflug on Sun, 05/23/2004 - 20:18

This section provides background on what a governance system is, how these concepts have been historically used within typical groups, and what the implications of implementing an integrated process improvement approach are in this environment. Readers who are experienced with process improvement approaches should still read this section to understand the intended meaning and usage of the lexicon and concepts developed in this paper, because disambiguating such concepts, and building on that foundation to effect cultural change, are the most important challenges to be addressed in implementing a governance system.

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  • A proper requirements foundation for good governance
  • Governance Framework Concepts
‹ Governing chaos: getting a grip on policies, processes, and behaviors up A proper requirements foundation for good governance ›
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